Terms & Conditions

1. Introduction

This website is operated by AK Furniture. By visiting the site, creating an account, or placing an order, you agree to these Terms & Conditions and any policies referenced in them, including our Return & Refund Policy.

2. About AK Furniture

AK Furniture offers furniture and home furnishings online. Our store aims to provide accurate product information, delivery details, and customer support through our contact and account pages.

3. Acceptance of Terms

By using this website or placing an order, you confirm that you are legally able to enter into a binding agreement and that the information you provide is accurate and complete. If you do not agree with any part of these terms, you should not place an order or continue using the website.

4. Eligibility to Place Orders

You may place an order only if you are at least the age required by your local law to enter into a purchase agreement and if you can provide a valid delivery address and contact details. We may refuse or cancel any order where we believe the order is suspicious, incomplete, or not in compliance with our policies.

5. Account Responsibilities

If you create a customer account, you are responsible for keeping your login details secure, maintaining accurate account information, and ensuring all orders placed from your account are authorized by you. We may suspend or restrict account access if misuse or security concerns are identified.

6. Product Information

Product descriptions, specifications, dimensions, colors, and pricing are displayed for general guidance. We aim to keep this information accurate and up to date, but actual product appearance may vary slightly based on screen settings, photography, lighting, and manufacturing differences.

7. Product Images and Colors

Images are representative and may not exactly match the item delivered. Color shades may differ depending on display settings and lighting conditions. Product variants may also differ by size, material, or finishing.

8. Pricing

Prices are shown in the currency used by the store and may be updated from time to time. We may apply promotional pricing, seasonal offers, or campaign discounts in accordance with our promotional rules. Any applicable shipping charge or additional fees will be shown during checkout before the order is finalized.

9. Product Availability

Products may be sold out or temporarily unavailable. We reserve the right to decline or cancel an order if stock is not available or if the selected product or variant is no longer valid. In such cases, we may contact you to offer an alternative or issue a refund if applicable.

10. Orders

Orders placed through the website are subject to verification of payment, product availability, shipping details, and anti-fraud checks. We may contact you if additional information is needed before processing an order.

11. Order Confirmation

After submitting an order, you will receive confirmation of receipt. This confirmation does not guarantee acceptance until the order is processed and verified. If we cannot fulfill the order, we may reach out to offer a substitution or cancellation.

12. Order Cancellation

We may cancel an order if stock is unavailable, an item is no longer eligible for sale, or an order is flagged for verification issues. Customers may also request cancellation where allowed under our order and return policies. Please review the return policy for details.

13. Payment

Orders may be paid using the methods shown at checkout. Your order is not considered complete until the checkout and payment confirmation steps are successfully completed.

14. Shipping and Delivery

Shipping charges and delivery windows are subject to the options shown at checkout. We use the shipping method chosen by the customer, subject to availability and destination restrictions. Any shipping charges will be clearly communicated before order placement.

For business-specific information, shipping charges are configured as Shown before checkout is completed.

15. Delivery Delays

Delivery times are estimates only and may be affected by courier schedules, weather, traffic, customs processing, or other external factors beyond our control. While we aim to fulfill orders promptly, we cannot guarantee exact delivery dates.

16. Inspection on Delivery

Customers should inspect the package and product carefully at the time of delivery. If the parcel appears tampered with, damaged, or incomplete, we ask that you note it before accepting the shipment or contact the store immediately so the issue can be reviewed.

17. Returns

Returns are accepted only when they meet the conditions described in our Return & Refund Policy. We may require proof of purchase, order details, or product condition before approving a return.

18. Exchanges

Exchange requests are reviewed based on product eligibility, stock availability, and the applicable exchange terms. Exchange conditions are configured as Based on product eligibility and availability. If an exchange is approved, the replacement item will be subject to stock availability and may require additional shipping or price difference adjustment.

19. Refunds

Refunds are processed only when a return is approved, the product is verified as eligible, and the final refund amount is confirmed by the store. Refund processing time is configured as Confirmed after an approved return. We will communicate refund status through the order or return status pages.

20. Damaged or Incorrect Products

If an item arrives damaged, incorrect, or incomplete, please contact us as soon as possible with your order number and supporting photos or details. We will review the issue and guide the most suitable next step, such as replacement, return, or refund, depending on the circumstances.

21. Customer Responsibilities

Customers are responsible for using the website in a lawful manner, maintaining accurate personal information, and ensuring that products are used and handled appropriately. We may reject return requests if items are not in the condition required by our policy or if the product evidence is insufficient.

22. Promotions and Discounts

Promotional offers may be limited by time, stock, eligibility, or category. Terms attached to each promotion apply in addition to these general terms. We reserve the right to adjust or end a promotion when required by operational or commercial considerations.

23. Intellectual Property

All content on this website, including product text, images, design, branding, and layout, is the property of AK Furniture or its licensed partners. You may not reproduce, redistribute, or misuse the content without prior written permission.

24. Website Usage

The website is provided for browsing and purchasing products. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use automated tools in ways that harm the platform or other users.

25. Privacy

We handle customer information in accordance with our privacy policy and applicable security practices. Personal data is used to process orders, deliver shipments, communicate with customers, and manage return requests. Please review the privacy policy for details on collection, use, and protection of data.

26. Limitation of Liability

To the extent permitted by applicable law, AK Furniture is not liable for indirect, incidental, consequential, or punitive damages arising from the use of the website, product orders, or related services. Our total liability is limited to the amounts paid for the specific order in question.

27. Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes in operations, policies, or legal requirements. Any material updates will be reflected in the current version of this page and the last updated date.

28. Contact Information

If you have questions about these terms, return eligibility, or your order, please contact us: